Return Policy

At DeepStitch, we strive to ensure that you are fully satisfied with your purchase. If you are not completely happy with your order, our Return Policy is designed to make the process simple and transparent.

1. Return Eligibility

You may request a return under the following conditions:

      • The product must be unused, unwashed, and in original condition

      • All original tags, labels, and packaging must be intact

      • Return request must be initiated within 15 days of delivery

    2. Non-Returnable Items

    The following items are not eligible for return:

        • Worn, used, or damaged products

        • Products returned without original packaging or tags

        • Innerwear or customized products (if applicable)

        • Items purchased during sale or clearance (if specified as non-returnable)

      3. Return Process

      To initiate a return:

          1. Contact us at [Insert Email Address] with your order details

          1. Provide clear images of the product (if required)

          1. Our team will review and approve your request

          1. Once approved, you will receive return instructions

        4. Return Shipping

            • Customers may be required to bear return shipping charges

            • If the return is due to a defective or incorrect product, DeepStitch will cover the return shipping cost

          5. Inspection and Approval

              • All returned products will be inspected upon arrival

              • If the product meets our return criteria, your return will be approved

              • If not, the product may be sent back to you

            6. Refund or Exchange

                • Once your return is approved, you may choose:

                     

                      • Refund to the original payment method, or

                      • Exchange for another size/product (subject to availability)

                  • Refunds are processed within 5–7 business days

                7. Damaged or Incorrect Items

                    • If you receive a damaged or wrong item, notify us within 48 hours of delivery

                    • Share images as proof

                    • We will arrange a replacement or refund at no additional cost

                  8. Late Returns

                    Returns requested after the 15-day period may not be accepted

                    9. Contact Us

                    For any return-related queries, feel free to contact us:

                    Email: [Insert Email Address]
                    Phone: [Insert Phone Number]
                    Address: [Insert Business Address]

                    DeepStitch – Crafted for Style. Designed for You.

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