At DeepStitch, we aim to provide high-quality products and a smooth shopping experience. Please read our Refund & Cancellation Policy carefully before making a purchase.

1. Order Cancellation

• • Orders can be cancelled within 24 hours of placing the order or before the order is shipped (whichever is earlier).

• • Once the order has been shipped, it cannot be cancelled.

• • To cancel an order, please contact us immediately at: [Insert Email Address]

2. Returns Eligibility

We accept returns under the following conditions:

• • The item must be unused, unwashed, and in original condition

• • All tags and packaging must be intact

• • Return request must be raised within 7 days of delivery

• • Items purchased during sale/discount may not be eligible for return (if applicable)

3. Non-Returnable Items

The following items are not eligible for return:

• • Worn or used products

• • Damaged items due to customer misuse

• • Innerwear or customized products (if applicable)

4. Refund Process

• • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• • If approved, your refund will be processed within 5–7 business days.

• • Refunds will be credited to the original payment method.

5. Shipping Charges

• • Shipping charges are non-refundable.

• • In case of return, customers may be required to bear return shipping costs (unless the product is defective or incorrect).

6. Damaged or Incorrect Products

• • If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with images as proof.

• • We will arrange a replacement or full refund at no extra cost.

7. Exchange Policy

• • Exchanges are subject to product availability.

• • If the requested size or product is unavailable, a refund will be issued.

8. Late or Missing Refunds

• • If you haven’t received your refund yet, please check your bank account again.

• • Then contact your bank or payment provider, as processing time may vary.

• • If the issue still persists, contact us at: [Insert Email Address]

9. Contact Us

For any questions regarding cancellations, returns, or refunds, please contact us:

Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

DeepStitch – Crafted for Style. Designed for You.